Deliver Amazing Service

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Mobile
Mobile

Solutions that integrate into enterprise systems with prompt executions of maintenance, service or inventory tasks on the go and in real time.

FSM
FSM

Efficient, cost-effective solutions developed by field service experts for enhanced operations management and reduced time-to-resolution.

Skilled Teams
Skilled Teams

Expert consultants with experience in mobility, FSM (using ServiceNow, Click & SAP), CSM, scheduling, optimized resource planning, AR, and UX domains.

ServiceNow
ServiceNow

Innovative digital solutions based on best practices, real-life scenarios, and leading-edge technologies that optimize business processes.

User Experience
User Experience

Guided workflows with intuitive UX enables business efficiency, allowing easy access to enterprise data and mobile-enabled processes.

AR FOR FIELD SERVICE OPERATIONS The Evora Advantage

Customer satisfaction is crucial for organizations across all industries. The typical operations of Field Service Management (FSM) consume enormous time and expenses. But with Evora’s expertise in Augmented Reality (AR) combined with the power of the ServiceNow platform, the traditional practices of field service are evolving.

Evora’s 5-Step Approach

ServiceNow FSM

Define the AR use case, configure FSM with the elements that would be displayed on the AR device, and prepare FSM module for integration with the AR application.

UX/3D Designs

Build UX designs and the wireframe for the user interface, then create 3D elements to be used in the AR app, such as menus, pop-ups, buttons, and screens.

Unity 3D Apps

Add 3D objects and UI/UX elements, then configure the Unity app to render 3D objects in a real-world view and retrieve images from Vuforia to display them in the Unity app.

Integrations

Integrate ServiceNow FSM application with the AR application. Events created in the FSM application will automatically be displayed by actions on the AR application.

AR Application

The result will be a seamless AR application that connects to the ServiceNow FSM application, where work orders can be viewed and created with info from ServiceNow that is overlaid with real-world visuals.

AR EXPERT KNOWLEDGE Get in Touch

Get in touch to let us help you leverage AR technology to improve your service operations, reach resolutions at lightspeed, and enhance training and troubleshooting.

ASK THE EXPERT Beau Gibbs EVP ServiceNow Solutions
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