Maximum Efficiency At minimum cost
Optimized Maintenance

Balance the need for technology services with the availability of qualified technicians.

Environment

Factor in corresponding time frames of technical assets and operating routines.

Reliability

Optimize the work assignments and extend planning accuracy.

Customer Service

Match customer demand against the available supply of service experts.

Process Support

Effectively manage installation, service or repairs of systems or equipment, and support administrative processes.

Manage Mobile Workforce

Organizations are in need of managing a growing number of service requests and resources. In order to optimize resource utilization and ensure the reliable delivery of services, the entire process is important. Our Mobile Workforce Management Cycle show the steps to consider.

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WORK ORDERS

Every workforce management process begins with a list of processes in the main system (such as SAP PM). Work orders are entered in the main system, service request may come from the CRM system or predictive analytics kick off a demand.

SCHEDULING AND DISPATCHING

Dispatch resources quickly and cost-effectively. Evora offers a portfolio of solutions for scheduling work, assignment and dispatch to technicians.

MOBILE EXECUTION

On the end device, we ensure efficient mobile processes that help to increase service levels and responsiveness and meet the highest requirements for the traceability of activities.

REVIEW AND CLOSING

Back in the backend system we monitor the process until the completion utilizing approval boards or kick off additional maintenance tasks. Critical requests like time and material confirmations can be reviewed by a supervisor before getting booked.

FLEXIBLE Work assignment

FLEXIBLE Work assignment

Made easy with EvoPlan

When it comes to manual scheduling, speed, overview and ease of use are of the highest importance. That is what EvoPlan is all about! This fully SAP integrated solution allows your planners to quickly assign work to technicians either via either mobile or paper-based execution. At the same time, EvoPlan tracks work status keeping you in touch with the situations in the field. With its intuitive user interface and wide-range of customizable options, you can accelerate your planning while minimizing change to your existing planning processes. Learn more about EvoPlan

FLEXIBLE Work assignment
Project Support & Consulting

For the implementation of the selected solution we build on our experience and hand-picked teams of experts including best in class consultants and development architects.

Knowledge Transfer

Introduction sessions to get an overview for available or preferred scheduling solution

Decision support

Hands-on discovery access and fit/gap workshop to find out if and how the solution could fit your needs

Implementation

Different deployment options depending on your specific needs & complexity

Deutsche Bahn (DB)
EON
Merck
Treibacher
Infraserv Hoechst
Occidental Petroleum (OXY)
MIBRAG
Energie Steiermark
VAT
Roche
City of Toronto
Salzburg
swb
Washington Gas & Light
FUIJIFILM Europe
Metropolitan Utilities District – MUD
Siemens Healthineers
swm
NRG Energy
EWR GmbH
Tadano Faun
Toronto Hydro
SWA
National Fuel Gas (NFG)
Wien Energie
Wiener Netze
Hamburg Wasser
Kärnten
18 November 2021
EvoSuite Webinar
Online (in English)
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SAP IAM Predictive Asset Insights
Enhance your operational maintenance with data insights from SAP Predictive Asset Insights by connecting sensors to the platform and defining rules to create alerts.
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ServiceNow Custom App Dev
How intuitive is your application user experience? Custom App Dev allows powerful digital workflow apps to be built to connect people, processes, and systems in a fraction of the time. Learn about how ServiceNow Custom App Dev can help your business create an experience users will love.
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Enhance User Experience
Custom App Dev allows powerful digital workflow apps to be built to connect people, processes, and systems. Businesses can get greater efficiency at lower cost in a fraction of the time that would be needed for traditional app dev.
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The use of automation and AI-driven technologies for creating intelligent digital twins is a key enabler for global scalability, and accelerates creating the digital backbone of the company during digital transformation. Enhancing this technology with an augmented reality experience including mark-up annotations, provides a solid basis for data insights, data-driven decision making, and performance optimization. […]

SAP Asset Strategy and Performance Management
How much time and money are you spending over-maintaining assets? SAP Asset Strategy and Performance Management helps create a checklist of preventative and predictive tasks that can be implemented in your maintenance management system. Learn how to increase asset performance and reduce maintenance costs.
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Asset Strategy & Performance
Increase asset performance and reduce maintenance costs with SAP Asset Strategy and Performance Management, focusing on a checklist of preventative and predictive tasks that can be implemented in your maintenance management system.
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Support Your ServiceNow Needs
Retainer teams are designed to provide you with support for your ServiceNow needs at a low monthly cost. On-shore, off-shore or blended retainer teams are great for maintenance and support, implementation readiness, custom app development, quality assurance, and more!
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ServiceNow Retainer Teams
How much support are you receiving for your ServiceNow needs? Retainer teams are great for maintenance and support, implementation readiness, custom app development, quality assurance, and more. Learn about how ServiceNow Retainer Teams can help your business.
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Exchange Data and Collaborate
Improve asset data quality and reliability with SAP Asset Intelligence Network. Collaborate and exchange asset information with Asset Operators, OEMs, suppliers, and service providers.
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Improve Customer Service
CSM enables businesses to streamline their customer service processes to deliver the responsive and effortless experience customers expect. Businesses can boost productivity, proactively address issues, automate common requests, expand self-service, and more!
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ServiceNow CSM
How smooth is your customer service process? CSM enables businesses to streamline their customer service processes to deliver the responsive and effortless experience customers expect. Learn about how ServiceNow Customer Service Management can help your business boost productivity.
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I’m grateful to get the opportunity of being the product owner of this challenging and amazing innovation project… to leverage new technologies and drive digital initiatives and projects.

Deliver Amazing Service
The typical operations of Field Service Management consume enormous time and expenses. But with Evora’s expertise in Augmented Reality combined with the power of the ServiceNow platform, the traditional practices of field service are evolving.
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AR for ServiceNow FSM
How is your current customer satisfaction? The typical operations of Field Service Management consume enormous time and expenses. Learn about how Augmented Reality combined with the ServiceNow platform can help your business evolve.
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SAP Mobile Roadmap
This month SAP released an updated version of SAP Asset Manager with some exciting new features. Evora has set up the release in our labs and spent some time trying out the new features. We wanted to share our impressions and thoughts of what customers can expect to find in…
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EvoSuite Webcast
The implementation of SAP Plant Maintenance is only the first step in optimizing maintenance and service operations. Digitizing the end-to-end activities can significantly improve efficiency, streamline processes, and increase resource utilization. Learn more about Evora’s EvoSuite of solutions including EvoPlan, EvoNotify, EvoOrder, EvoEquipment, EvoTime, and more. Watch the recording our our webcast supported…
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ServiceNow Premier Partner
Evora announced its advancement to a Premier Partner in the ServiceNow Partner Program today. Evora supports ServiceNow customers in accelerating their digital transformations with special expertise in scalable and robust integrations.
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Evora’s ServiceNow practice has grown exponentially in the first part of 2021. We were able to advance to a Premier Partner through the hard work of our experienced ServiceNow teams and the support of our clients. We’re excited to continue our journey with ServiceNow.

Run Your Apps Better with AMS
Resolve unforeseen incidents, proactively monitor environments, receive assistance with DevOps, service packs, and patches, and much more. Application Management Services (AMS) will keep your solutions stable and running smoothly, as well as enhance them.
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Application Management Services from Evora provide our customers with peace of mind knowing that our experts are available whenever needed to help resolve any unforeseen incidents, proactively monitor environments, assist with DevOps, service packs & patches and more. We help you to run your system better in order to support your business.

EvoSuite – what’s new?
We developed our EvoSuite of applications to fill in the gaps of the mobile life cycle beyond the solutions offered by SAP.  Our Fiori & UI5 based applications for supervisors, managers, planners, schedulers, crew leads, and administrators deliver additional efficiency benefits by digitizing more work and simplifying repetitive tasks. The new version delivers even more features…
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2020 has been a strong year for Evora’s growing ServiceNow practice. Sooner than expected we achieved Specialist Partner status with backing from our clients and our experienced ServiceNow teams. We are now looking forward to continue this journey and achieve many more milestones in 2021.

Work Order Planing for Chemical Industry Services
Infraserv Höchst is the operator of Industriepark Hoechst, a 460-hectare industrial park near Frankfurt, Germany that plays host to around 90 companies doing business in pharmaceuticals, biotechnology, basic and specialty chemicals, crop protection, food additives and services. Around 22,000 people work there. Their competencies range from utilities, waste management, grid…
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After intensive research, together with Evora we have implemented EvoPlan, a great tool for order planning. We considered three essential components in our cooperation, which played a key role in ensuring the success of the project: technological feasibility (based on SAP & UI5), economic viability (business case calculation) and last but not least the human […]

Virtual Mobile Summit
For an event focused on sharing ideas with other users of mobile maintenance and customer service solutions, learning about the latest technologies as well as social networking, we were initially unsure how successful the meeting could be under the current Corona conditions. So, we took the event online and invited…
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EvoPlan 3.0 solution demo
Looking for a new way to assign and distribute work orders and notifications?  Does your current tool not get the job done?  Are you shuffling stacks of paper or spending too much time in screens like IW38?  Wish you could see what is happening in real-time? EvoPlan helps supervisors, crew…
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Intelligent Maintenance with SAP
With SAP Intelligent Asset Management, SAP delivers an end-to-end solution portfolio for the digitalization of asset management. Experts from Evora supported SAP’s webinar series, in which the IAM components and application areas were presented in detail. The series kicked-off with the topic “Modern maintenance management with SAP S/4HANA”, educating the…
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Improving Asset Reliability Online Seminar
Reliable assets significantly contribute to reducing maintenance spend, while increasing production output, and improving top line. Maintenance engineers need up-to-date information on assets including asset maintenance history, safety instructions, etc. to make informed decisions while carrying out maintenance jobs. SAP Asset Manager Mobile application allows maintenance engineers and workers access to asset-related…
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Mobile maintenance and digital processes in the mining industry
Evora customer MIBRAG, a German mining corporation showcased the implemented solutions for digitalized maintenance at the industry meeting organized by the expert group “Arbeitskreis Nord” – Maintenance Days, which took place at the end of February 2020 in Bonn. Modern open-cast mines operate just-in-time. To ensure reliability of supply and…
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Supporting utility organizations
Evora delivers innovative digital maintenance and service solutions, and is a trusted partner for utilities, transportation, oil & gas, and manufacturing industries. As an international SAP system integrator with focus on mobile workforce management and user experience (UX), we understand and support the business needs of global and regional companies…
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Evora Mobile Summit III
The Evora Mobile Summit III focused on innovations in digital maintenance, user experience and mobile applications. Evora invited customers from Germany and Austria to Frankfurt in mid-November 2019. The attendees looked forward to news on industry and technology as well as customer updates on SAP Asset Manager implementations. Held at…
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Mobile Maintenance at Wien Energie
Austria’s largest energy service provider Wien Energie is a long time customer of Evora. At our Mobile Summit III event taking place in November 2019, Wien Energie presented a session on the development and implementation of their mobile reporting and order management system. Arno Sam, Head of Renewable Generation Plant…
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Vienna Airport Maintenance
Vienna Airport Technik GmbH (VAT) is the professional service provider for Flughafen Wien AG responsible for the construction, maintenance and servicing of technical infrastructure. During the Mobile Summit session the speaker, Peter Kratky, in charge of the management of the building technology at VAT, presented the processes, the associated requirements…
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EvoPlan & intuitive user interfaces
At the T.A. Cook’s SAP UX/UI 2019 conference, which focused on smart user interfaces, customising and usability optimisation in SAP, we demonstrated how to ensure user and project team satisfaction by developing intuitive user interfaces for SAP products.
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ClickSoftware Future
ClickSoftware, long time technology partner for Evora for field service and scheduling solutions became part of Salesforce. The aim is nothing less than to shape the future of service: connected & intelligent field service experiences. With the combined capabilities of Salesforce Field Service Lightning and ClickSoftware, Salesforce will lead the…
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Mobile Solutions Workshop
In 2019 Evora sponsored the first Management Circle Congress in Cologne, Germany. During the two days of the conference, over 60 attendees were able to get information about Evora’s services, solutions, knowledge and experience at our booth and in a detailed breakout session. On the second day of the conference,…
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Chesapeake Energy’s story
We met our customer from Chesapeake Energy at the 2018 SAP-Centric EAM conference where they explained their frustration and disappointment with the SAP Work Manager solution that was implemented as a part of their SAP EDGE project two years earlier. The goal of the project was to improve the efficiencies of operations…
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How can we help?

Contact us or find out more
Project support Explore more from Evora

Get in touch to directly to discuss your challenges with our experienced consultants, or explore how Evora can help you to extend your workforce management with customized (mobile) solutions.

Ask the expert Bill Padula EVP Strategic Consulting
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