Maximum Efficiency At minimum cost
Optimized Maintenance

Balance the need for technology services with the availability of qualified technicians.

Environment

Factor in corresponding time frames of technical assets and operating routines.

Reliability

Optimize the work assignments and extend planning accuracy.

Customer Service

Match customer demand against the available supply of service experts.

Process Support

Effectively manage installation, service or repairs of systems or equipment, and support administrative processes.

Manage Mobile Workforce

Organizations are in need of managing a growing number of service requests and resources. In order to optimize resource utilization and ensure the reliable delivery of services, the entire process is important. Our Mobile Workforce Management Cycle show the steps to consider.

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WORK ORDERS

Every workforce management process begins with a list of processes in the main system (such as SAP PM). Work orders are entered in the main system, service request may come from the CRM system or predictive analytics kick off a demand.

SCHEDULING AND DISPATCHING

Dispatch resources quickly and cost-effectively. Evora offers a portfolio of solutions for scheduling work, assignment and dispatch to technicians.

MOBILE EXECUTION

On the end device, we ensure efficient mobile processes that help to increase service levels and responsiveness and meet the highest requirements for the traceability of activities.

REVIEW AND CLOSING

Back in the backend system we monitor the process until the completion utilizing approval boards or kick off additional maintenance tasks. Critical requests like time and material confirmations can be reviewed by a supervisor before getting booked.

FLEXIBLE Work assignment

FLEXIBLE Work assignment

Made easy with EvoPlan

When it comes to manual scheduling, speed, overview and ease of use are of the highest importance. That is what EvoPlan is all about! This fully SAP integrated solution allows your planners to quickly assign work to technicians either via either mobile or paper-based execution. At the same time, EvoPlan tracks work status keeping you in touch with the situations in the field. With its intuitive user interface and wide-range of customizable options, you can accelerate your planning while minimizing change to your existing planning processes. Learn more about EvoPlan

FLEXIBLE Work assignment
Project Support & Consulting

For the implementation of the selected solution we build on our experience and hand-picked teams of experts including best in class consultants and development architects.

Knowledge Transfer

Introduction sessions to get an overview for available or preferred scheduling solution

Decision support

Hands-on discovery access and fit/gap workshop to find out if and how the solution could fit your needs

Implementation

Different deployment options depending on your specific needs & complexity

Romande Energie
Condair
Agrana
Wien Energie
Mainova
Austrian Post
OMV
Washington Gas & Light
Coca Cola Amatil
EWR GmbH
VW
Wiener Lokalbahnen
Siemens Healthineers
JBS USA
Mainova
OMV Petrom
FUIJIFILM Europe
Chesapeake Energy
South Central Connecticut Regional Water Authority (RWA)
BASF
Device Technologies Australia (DTA)
Massachusetts Institute of Technology (MIT)
Bayer
Audi
Wiener Netze
Roche
Bremer Straßenbahn AG
Hamburg Wasser
National Fuel Gas (NFG)
Purdue University
Merck
Magna Steyr
SouthWest Water Company
City of Toronto
Fortescue Metals Group Ltd (FMGL)
Schlumberger
Hamburg Port Authority (HPA)
Tadano Faun
Genentech
Stadtreinigung Hamburg
Ministry of Infrastructure and Environment, Netherlands
Toronto Hydro
swm
Infraserv Hoechst
Andritz
RheinEnergie
swb
VAT
EON
Wien IT
South 32
FMC Technologies
MIBRAG
Energie Steiermark
Deutsche Bahn (DB)
Ingolstädter Kommunalbetriebe AöR
NRG Energy
BSH
University of Kentucky
Treibacher
Salzburg
CONA Services
Siemens PGS
SWA
Occidental Petroleum (OXY)
EnBW
Metropolitan Utilities District – MUD
Aquarion Water Company (AWC)
Kärnten
RKW SE
Enwin Utilities

Application Management Services from Evora provide our customers with peace of mind knowing that our experts are available whenever needed to help resolve any unforeseen incidents, proactively monitor environments, assist with DevOps, service packs & patches and more. We help you to run your system better in order to support your business.

EvoSuite – what’s new?
We developed our EvoSuite of applications to fill in the gaps of the mobile life cycle beyond the solutions offered by SAP.  Our Fiori & UI5 based applications for supervisors, managers, planners, schedulers, crew leads, and administrators deliver additional efficiency benefits by digitizing more work and simplifying repetitive tasks. The new version delivers even more features…
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9-10 September 2021
Seminar Planning & Scheduling
Berlin, Germany
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14-15 September 2021
SAP EAM
Potsdam, Germany
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2020 has been a strong year for Evora’s growing ServiceNow practice. Sooner than expected we achieved Specialist Partner status with backing from our clients and our experienced ServiceNow teams. We are now looking forward to continue this journey and achieve many more milestones in 2021.

Work Order Planing for Chemical Industry Services
Infraserv Höchst is the operator of Industriepark Hoechst, a 460-hectare industrial park near Frankfurt, Germany that plays host to around 90 companies doing business in pharmaceuticals, biotechnology, basic and specialty chemicals, crop protection, food additives and services. Around 22,000 people work there. Their competencies range from utilities, waste management, grid…
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After intensive research, together with Evora we have implemented EvoPlan, a great tool for order planning. We considered three essential components in our cooperation, which played a key role in ensuring the success of the project: technological feasibility (based on SAP & UI5), economic viability (business case calculation) and last but not least the human factor (usability and acceptance by users).

Virtual Mobile Summit
For an event focused on sharing ideas with other users of mobile maintenance and customer service solutions, learning about the latest technologies as well as social networking, we were initially unsure how successful the meeting could be under the current Corona conditions. So, we took the event online and invited…
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EvoPlan 3.0 solution demo
Looking for a new way to assign and distribute work orders and notifications?  Does your current tool not get the job done?  Are you shuffling stacks of paper or spending too much time in screens like IW38?  Wish you could see what is happening in real-time? EvoPlan helps supervisors, crew…
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Intelligent Maintenance with SAP
With SAP Intelligent Asset Management, SAP delivers an end-to-end solution portfolio for the digitalization of asset management. Experts from Evora supported SAP’s webinar series, in which the IAM components and application areas were presented in detail. The series kicked-off with the topic “Modern maintenance management with SAP S/4HANA”, educating the attendees…
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Improving Asset Reliability Online Seminar
Reliable assets significantly contribute to reducing maintenance spend, while increasing production output, and improving top line. Maintenance engineers need up-to-date information on assets including asset maintenance history, safety instructions, etc. to make informed decisions while carrying out maintenance jobs. SAP Asset Manager Mobile application allows maintenance engineers and workers access to asset-related…
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Mobile maintenance and digital processes in the mining industry
Evora customer MIBRAG, a German mining corporation showcased the implemented solutions for digitalized maintenance at the industry meeting organized by the expert group “Arbeitskreis Nord” – Maintenance Days, which took place at the end of February 2020 in Bonn. Modern open-cast mines operate just-in-time. To ensure reliability of supply and…
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Supporting utility organizations
Evora delivers innovative digital maintenance and service solutions, and is a trusted partner for utilities, transportation, oil & gas, and manufacturing industries. As an international SAP system integrator with focus on mobile workforce management and user experience (UX), we understand and support the business needs of global and regional companies…
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Evora Mobile Summit III
The Evora Mobile Summit III focused on innovations in digital maintenance, user experience and mobile applications. Evora invited customers from Germany and Austria to Frankfurt in mid-November 2019. The attendees looked forward to news on industry and technology as well as customer updates on SAP Asset Manager implementations. Held at…
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Mobile Maintenance at Wien Energie
Austria’s largest energy service provider Wien Energie is a long time customer of Evora. At our Mobile Summit III event taking place in November 2019, Wien Energie presented a session on the development and implementation of their mobile reporting and order management system. Arno Sam, Head of Renewable Generation Plant…
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Vienna Airport Maintenance
Vienna Airport Technik GmbH (VAT) is the professional service provider for Flughafen Wien AG responsible for the construction, maintenance and servicing of technical infrastructure. During the Mobile Summit session the speaker, Peter Kratky, in charge of the management of the building technology at VAT, presented the processes, the associated requirements…
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EvoPlan & intuitive user interfaces
At the T.A. Cook’s SAP UX/UI 2019 conference, which focused on smart user interfaces, customising and usability optimisation in SAP, we demonstrated how to ensure user and project team satisfaction by developing intuitive user interfaces for SAP products.
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ClickSoftware Future
ClickSoftware, long time technology partner for Evora for field service and scheduling solutions became part of Salesforce. The aim is nothing less than to shape the future of service: connected & intelligent field service experiences. With the combined capabilities of Salesforce Field Service Lightning and ClickSoftware, Salesforce will lead the…
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Mobile Solutions Workshop
In 2019 Evora sponsored the first Management Circle Congress in Cologne, Germany. During the two days of the conference, over 60 attendees were able to get information about Evora’s services, solutions, knowledge and experience at our booth and in a detailed breakout session. On the second day of the conference, Evora…
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Chesapeake Energy’s story
We met our customer from Chesapeake Energy at the 2018 SAP-Centric EAM conference where they explained their frustration and disappointment with the SAP Work Manager solution that was implemented as a part of their SAP EDGE project two years earlier. The goal of the project was to improve the efficiencies of operations…
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How can we help?

Contact us or find out more
Project support Explore more from Evora

Get in touch to directly to discuss your challenges with our experienced consultants, or explore how Evora can help you to extend your workforce management with customized (mobile) solutions.

Ask the expert Bill Padula EVP Strategic Consulting
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