Evora’s retainer teams are designed to provide you with support for your ServiceNow needs at a low monthly cost. Evora offers on-shore, off-shore or blended retainer teams that are great for maintenance and support, implementation readiness, custom app development, quality assurance, and more.
Developers
Certified and experienced in building software and applications
Implementation Specialist
Provides implementation, training, and consulting services
Technical Project Manager
Executes reporting, expectation management, and process adherence
Process Consultant
Analyzes existing processes, performs gap analysis, provides recommendations, and implements processes conforming to ITIL standards
Quality Assurance Tester
Conducts software testing to resolve issues, ensure standards are being met, and confirms outcomes
Engagement Manager
Oversees risk mitigation, project delivery, and communications
Customer Service Management (CSM)
Field Service Management (FSM)
Custom Application Development (App Dev)
IT Service Management (ITSM)
Strategic Portfolio Management
Human Resources (HRSD)
WHY EVORA?
Evora’s retainer teams are comprised of trained and certified consultants that have extensive experience in project rescues, strategic roadmaps, and ROI assessments. The team can easily be scaled up or down depending on your project needs.
We specifically partner for smart, digital dispatch of our global field force team as well as our new digital services like WeScan. We target for speed, precision, effectiveness, and a true digital experience for our customers. Evora is an important partner towards our target of a fully digital customer service experience!
Get in touch to let us help you solve your unique ServiceNow needs to improve your implementation readiness, assure overall quality, and much more.
