Why Evora AMS?Benefit from managed services offering by Evora
System monitoring to avoid SMP outage in middle of the night
Client updates required due to device OS updates
Certificate renewals or updates for server and clients
Monitor backend changes which may cause integration breakdown & troubleshooting
Meet business requests for short-term enhancements or improvements
Performance monitoring of applications and systems
Global CoverageWith locations around the globe
Evora can provide assistance whenever you need it:
- Asia Pacific AMS Center – Bangalore, India
- EMEA AMS Center – Walldorf, Germany
- North America AMS Center – Chicago, USA
- South America AMS Center – Sao Paulo, Brazil
Service Desk and moreSupport, Change Management, DevOps
Our worldwide team is available whenever needed to help resolve any unforeseen incidents, proactively monitor environments, assist with DevOps, service packs & patches and much, much more. We won’t just point you to some documentation. The team will resolve the issues for you in your environment or guide you step by step through the troubleshooting and resolution process. Our focus is on keeping your solutions stable and running smoothly & enhance them if possible.
We support your business
Application Management Services from Evora provide our customers with peace of mind knowing that our experts are available whenever needed.
We are familiar of your specific environment and solutions allowing us to react quickly and resolve incidents within the context of your needs. We don’t just give generic responses.
If the incident requires involvement from software vendor support, we will coordinate and work with them to facilitate the resolution.
We have functional and technical expertise. We will help you understand the impact of an issue or resolution not just on your technical landscape and the business operations.
We are always one call away in case of an emergency. We are happy to discuss possible improvements and to help you with general questions or advice.