Why Evora?
ExpertiseWe are experts in ServiceNow Customer Service Management (CSM), Field Service Management (FSM), Application Development, Mobile & Augmented Reality. With over 800 projects completed worldwide, our customers use innovative ServiceNow, SAP and Click by Salesforce solutions for enabling end-to-end processes.
Visit Evora’s Partner PageServiceNow
Solutions you need, services you loveDigital workflows optimize how things get done for any business – for customers, partners and employees. Together with you we discover ways to work better and continuously improve user experiences, enhance your configuration and identify under-utilised features with tools and best practices.
Customer Service Management (CSM)
Improve service operations and engage customers with digital workflows. Solve customer problems by bringing front, middle, and back offices together.
Field Service Management (FSM)
Connect field service with other teams and mobile tools to quickly respond to and prevent issues. Ensure the safety of both customers and workers.
Custom Application Development (APP DEV)
Build low-code apps quickly, with more creators and less complexity. Safely scale cross-enterprise experiences that users love.
ITSM
Deliver resilient services that increase productivity and create amazing experiences wherever your employees work, with the most innovative ITSM solution.
Strategic Portfolio Management
Create greater value from your initiatives and enable change faster across the enterprise. Plan, prioritize, and track work aligned to business objectives.
Human Resources (HRSD)
Improve productivity by streamlining the employee service experience with intelligent workflows.
Augmented Reality for Field Service Operations
Customer satisfaction is crucial for organizations across all industries and for companies that offer after-sales services, delivering amazing customer service is one of the best ways to achieve it. The typical operations of field service management consume enormous time and expenses. But with Evora’s expertise in Augmented Reality (AR) combined with the power of the ServiceNow platform, the traditional practices of field service are changing. Learn more here.
ServiceNow at Siemens
Reimagines Customer EngagementEvora helped Siemens Healthineers make the world of work, work better for its teams by realizing efficiency gains and unlocking potential for future business growth. By combining Evora’s extensive process expertise with workflow solutions from ServiceNow, Siemens was able to significantly increase the process efficiency and customer satisfaction at the same time. Learn more here and here.
Strategic Consulting
Evora’s ServiceNow certified experts are here to help support your understanding of the solution capabilities, development of a roadmap, selection of the right technical components and planning for the implementation. We are here to discuss your business needs and help improve your processes.
Implementations & Integrations
Dream Big! With ServiceNow we help take your challenges, processes and vision and turn them into an actionable solution. Evora’s certified ServiceNow consultants collaborate with your business and end users to deliver a ServiceNow environment that creates exceptional outcomes, user experiences and is scalable with your growing business.
Assessments & Roadmaps
Evora offers Assessments and Roadmaps as a service that focuses on client maturity levels, end user experience and business outcomes. The assessment consists of a series of questions and probes by experienced ServiceNow certified resources to establish an “as is” profile. That data is compiled into a report showing the recommended action steps to deliver a consumer grade experience by aligning best practices, addressing pain points and identifying “low hanging fruit”.
Retainer Teams
Evora’s retainer teams are designed to provide you with a low monthly cost to support your ServiceNow needs. Evora offers on-shore, off-shore or blended retainer teams that are great for: maintenance and support, implementation readiness, custom app development, quality assurance and more!
Get in touch to let us help you leveraging ServiceNow technology to improve your business productivity. Our extensive ServiceNow experience combined with process knowledge from various industries ensure that your project will be a success.
