Redefining the Future of Patient Care
Evora IT Solutions and Elara Caring Transform Home Health with the ServiceNow Platform
29 February 2024
Evora IT Solutions, an international consulting company in the field of mobile workforce management and user experience, has implemented a cloud-based mobile scheduling and care management ServiceNow solution for Elara Caring, the leading national home health provider offering high-quality, value-based clinical and personal care services across the patient continuum.
Evora helped equip Elara’s caregivers with a market-leading, mobile-enabled solution through ServiceNow that improves clinical outcomes, the caregiver experience, and cost efficiencies—aligning the interests of patients, payers and providers. Evora deployed ServiceNow’s Field Service Management (FSM) and Healthcare and Life Science (HCLS) products, improving Elara’s ability to deliver vital services to patients wherever they call home.
“We’re proud of our partnership with Elara Caring and our work together to connect teams and streamline processes so Elara caregivers can continue providing outstanding care to their patients,” says Noah Ryan, Senior ServiceNow Solutions Executive for Evora IT Solutions US. “Our team’s knowledge of the ServiceNow platform, specifically the FSM and HCLS products, allowed us to implement the additional customizations and functionalities needed to help Elara enhance their operations.”
“Elara has long championed innovative approaches and technologies to improve outcomes for patients and reduce payer costs,” said Chris Mate, Chief Information Officer at Elara. “Partnering with Evora has contributed to our ability to fulfill our mission-driven goals while meeting consumers’ escalating home health needs.”
Evora’s commitment to implementing best-practice solutions while optimizing processes to help customers be successful in tomorrow’s world, combined with Elara’s commitment to mission-driven innovation, is redefining the future of patient care.
We’re proud of our partnership with Elara Caring and our work together to connect teams and streamline processes so Elara caregivers can continue providing outstanding care to their patients. Our team’s knowledge of the ServiceNow platform, specifically the FSM and HCLS products, allowed us to implement the additional customizations and functionalities needed to help Elara enhance their operations.
Elara has long championed innovative approaches and technologies to improve outcomes for patients and reduce payer costs. Partnering with Evora has contributed to our ability to fulfill our mission-driven goals while meeting consumers’ escalating home health needs.
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Evora IT Solutions is a dynamic and international consulting company in the field of mobile workforce management and user experience. With teams in the United States, Canada, Brazil, Germany, Austria, Switzerland, Spain and India, challenging software projects are implemented at both national and international levels to digitize maintenance and service processes. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow’s world. For more information, visit evorait.com.
Elara Caring is among the nation’s leading providers of high-quality, value-based home health, offering Skilled Home Health, Hospice, Personal Care Services, Behavioral Health and Palliative Care. With a footprint in 17 states, it serves more than 60,000 patients and clients across 200 locations. Elara’s mission is to expand home care access by embracing the industry’s most innovative technologies and models, and hiring compassionate people who believe in taking care of its patients, clients, care providers and each other. Elara was recognized as the 2023 Home Health Innovator of the Year by McKnight’s. Visit elara.com.